ServiceNow Certified System Administrator
IT Infrastructure · 5 days (40 hours) · ServiceNow
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Course Overview
ServiceNow instance configuration, user management, security (roles, ACLs), data import, workflows, UI customization, and reporting.
None; recommended 6 months of hands‑on ServiceNow experience.
Key Takeaways
- 1ServiceNow instance configuration, user management, security (roles, ACLs), data import, workflows, UI customization, and reporting.
Who Should Attend?
- Teams in IT Service Management
- Teams in IT Operations
- Teams in Enterprise Software
About the Certificate
This programme aligns with the standards set by ServiceNow. Delivery is by verified Skillware providers.
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FAQ
What language will the course be taught in?
Courses are delivered in English unless otherwise stated. A working professional level of English is recommended.
What formats are courses offered in?
Most programmes run as face-to-face classroom sessions, virtual live-instructor sessions, or in-house cohorts on-site for your team.
Are courses accredited?
Where the programme is accredited, the body is listed in the “About the Certificate” section above.
Are CPD points or PDUs provided?
Where the accreditation body issues CPD/PDU points, the certificate of attendance will state the eligible amount.
How can I register?
Click “Request training” at the top. A verified provider will reach out to confirm seats, schedule, and invoicing.
Are there group discounts?
Yes — discounts are available for cohorts of 3 or more from the same organization. Submit a quote request to see the group rate.